Although orthodontic emergencies should occur infrequently, we would like for you to be aware of our policies regarding emergencies. If you feel that there is a problem with your braces (i.e. wire sticking out, loose braces, discomfort, etc.), please call our office immediately. It is important that we diagnose and resolve the problem appropriately. If you happen to call the office outside of normal office hours, your call will automatically be directed to Dr. Olivier's answering service, which is available 24/7. The answering service will collect some information from you before contacting Dr. Olivier or a staff member, who will then return your call shortly in order to speak with you.
Please know that our top priority is to always treat our patients and their families with exceptional care. We look forward to having you join our practice family in the near future. If you ever have any questions or concerns, please do not hesitate to call us any time.